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Terms & Conditions

FitzCycles.ie is a registered Irish company (# 480008) and as such this privacy statement has been prepared in compliance with the relevant Data Protection Acts in  Ireland.

This web site is owned and operated by FitzCycles Ltd. If you have any enquiries relating to privacy please contact us by phone: 01 278 4555 or via email: info@fitzcycles.ie. Our address is FitzCycles.ie, Old Church Hall, Lower Kilmacud Road, Stillorgan, County Dublin.

All Personal data that is provided online is stored securely and is not shared without the permission of the website user - all users have the right to request personal information stored by FitzCycles.ie pertaining to them. Such requests for must be made in writing to FitzCycles.ie at  the address above. (Please note there is an administrative fee of €5 for this service.)

Website users also have a right to request that personal information stored by us be corrected or erased. All such requests should be made in writing  to FitzCycles.ie at the address above.

FitzCycles.ie uses cookies to provide a better, more efficient service to our  customers – website users may refuse to accept cookies however this may result in the loss of some website functionality.

We take security issues and the privacy of our customers very seriously, using only the most up-to-date information technology to ensure that customer  information is fully protected from any unauthorised access.

Any communication or newsletters from FitzCycles.ie to our customers will only be at the customer’s agreement and can be discontinued upon request.

FitzCycles.ie will only hold customer information relevant to specific orders made and we will only hold this information for a temporary period of time to  ensure that we have adequate financial records.

Credit card details are not retained by FitzCycles.ie after a transaction has  been completed. All sensitive information is kept confidential through  encryption (SSL). This means that no third party can access this data.

We are a VAT registered company (# IE9737497A) and as such our retail prices are Irish VAT inclusive - normal rate is 23%.

All of  our products are detailed using information and images supplied directly  from the relevant manufacturer however if a discrepancy arises between  the details shown and the goods delivered we will refund or exchange any such product in accordance with our returns policy.

Complaints can be made directly to the company management using the appropriate contact forms detailed on the relevant webpage.

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